PRIVACY POLICY

Users that provide personal data to any company of the ZC must guarantee that the provided information is true and exact, and commit to notify any change or modification of the same.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

● The DATA CONTROLLER of your personal information is: DIEGO ZAMORA, S.A.
● Tax ID Number (CIF): A-30602346
● Postal Address: Calle Silicio, 10, Pol. Industrial Los Camachos, Cartagena.
● Electronic mail address of the Data Protection Controller: dpo@zamoracompany.com

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services or functionalities that you would like to enjoy at any given time, we will need to process one type or another type of information. According to the case, the said data will generally be of the following kind:
● Information about your identity (For example: Your name, last name, language, country from where you interact with us, contact information, etc.)
● Connection, geo-location and navigation data (for example, in case you interact with us from a mobile)
● Commercial information.
● Information about your tastes and preferences.

Please remember that some fields will be marked as mandatory when we ask you to fill in your personal data in order to provide access to some functionality or service of the web, since this data is required for being able to provide the relevant service or access to the functionality in question.

WHAT IS THE PURPOSE OF PROCESSING YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:
1. In order to respond to the applications or requests that are made through different mediums that are included in our website.
We will only process the personal information that is strictly necessary for managing or resolving your application or request.
2. For marketing purposes.
In accordance with your chosen level of subscription to our newsletter, your personal information will be used for the periodic sending of company newsletters.
We may also use your data to send you information about our products and promotional offers.
Please remember that you may unsubscribe at any moment and without any cost by communicating to the email address dpo@zamoracompany.com
3. Usability and quality analysis for improving our services (Cookies)
In some of our platforms, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements in it. Similarly, we will occasionally carry out actions and quality surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.

WHAT ARE THE LEGAL BASES FOR PROCESSING YOUR DATA?

The legal bases that allow us to process your personal data also depend on the purpose of its treatment; in this way we will find different legal bases that correspond to the following purposes:
1. Attention to information requests.
The legal base for the treatment of your data is the informed consent to receive responses to the queries made through the website, which implies the acceptance of the terms and conditions by the interested party.

1. Marketing and Management of your participation in contests, raffles and promotions.
The legitimate basis for processing your data for marketing purposes is the consent that you provide.
2. Sale of products: the legal base is the execution of a contract (management of your orders, shipping to the address provided, attention to returns, queries and incidents….)
3. Usability and quality analysis for improving our services (Cookies)
Consent of the user for the implementation of cookies.

HOW LONG WILL WE KEEP YOUR DATA?

1. Information request
We will process your data during the time that is required for attending to your request or petition and for 1 year afterwards.
2. Marketing
We will handle your data until you request cancellation or opt-out of your subscription to the newsletter.
3. Sale of products:
We will process your data for up to 10 years after the completion of your last purchase or service.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

In order to fulfil the purposes specified in this Privacy Policy, it is necessary to give access to your personal information to third parties, which provide us with support in the services that we offer you and that we detail below:
● To carry out the provision of the corresponding service and put applicants into contact with service providers.
● Technology service providers

WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE YOUR DATA TO US?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercising of your rights.
You can exercise them, at no cost whatsoever, by sending an email to our address dpo@zamoracompany.com, simply specifying the reason for your request and the right that you want to exercise.
In case we consider it necessary for identifying you, we may request a copy of a document for verifying your identity. In particular, regardless of the purpose or the legal base by which we process your data, you have the right to:
Ask us for access to your data that we have available.
Ask us to rectify the already existing data that we have.
Ask us to delete your information when this is no longer necessary for the purpose for which we need to process it, as we previously informed you, or for which we no longer have the legitimacy to do so.
Ask us to limit the treatment of your data, which implies that in certain cases you can ask us to temporarily suspend the processing of the data or that we retain it beyond the necessary time that it may be required by you. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.

CHANGES TO THE PRIVACY POLICY

We may modify the information contained in this Privacy Policy as and when we deem convenient. In this case, we will notify you by different means through the Platform, or even by communicating to your email address when the said change significantly affects your privacy, so that you can review and evaluate the changes, and, where appropriate, oppose or cancel a service or functionality.

INFORMATION ABOUT COOKIES

We use cookies and similar means to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to display advertising that is based on your browsing habits. Please read our Cookies Policy to know further details about the cookies and similar devices that we use, their purpose and other information of interest.